Riyadh Air has inked a 10-year deal with Panasonic Avionics Corporation (Panasonic Avionics) to provide in-flight entertainment maintenance support for their fleet of confirmed orders of 39 Boeing 787 Dreamliners.
Panasonic Technical Services (PTS) will also establish a new line maintenance station in Riyadh. Technical teams with specialized knowledge of the Dreamliner’s advanced systems will deliver top-tier PTS MRO services. Panasonic Avionics’ new investment in Saudi Arabia includes local staff hires at the PTS line maintenance station. Panasonic will advance education and training to support this innovative project.
The maintenance agreement includes the provision of PTS’ Total Care Package, which ensures seamless aircraft operation and optimal passenger experience. This strategic agreement combines both companies’ commitment to innovation and excellence in the industry.
The agreement will provide Riyadh Air with:
- Comprehensive line maintenance support
- On-site technical expertise
- Proactive maintenance planning
- 24/7 technical support
- Spares and repair services
- Fully compliant Part 145 services
Panasonic Avionics’ new investment in Saudi Arabia includes local staff hires at the PTS line maintenance station.
Thrilled to team with Riyadh Air, Tom Eskola, vice president, of Panasonic Technical Services at Panasonic Avionics, said: “Our Total Care Package service is set to provide proactive, comprehensive support, minimizing downtime and ensuring consistently exceptional operational performance and passenger experience. With a new dedicated base in Saudi Arabia, we are demonstrating our commitment to providing Riyadh Air with the highest level of service and support, combining our expertise in both aircraft maintenance and IFE systems.”
Peter Belew, chief operations officer at Riyadh Air, said: “Delivering a consistent, premium passenger experience is at the heart of everything we do. When it came to supporting our IFE systems, Panasonic Technical Services was best positioned to provide the necessary care and expertise. We are confident that this strategic agreement will ensure our passengers enjoy a world-class IFE experience on every flight.”
Riyadh Air also selected Panasonic Avionics’ seat end solution, Astrova, for its entire Boeing 787-9 fleet last year.
