Emirates has gone a step ahead in elevating the business class passenger experience by offering business class passengers a choice of their meal between 14 days to 24 hours before their flight departure. This facility is available across the airline’s four German gateways. This further enables the airline to ensure guests always receive their favorite meals.
Last year, Emirates introduced the service for Business Class passengers on its busiest routes including Hamburg, and has since expanded the offer to more points in its global network. Emirates ‘Business Class customers can now pre-order in-flight meals on flights departing from Hamburg, Frankfurt, Munich, and Duesseldorf. The service is now available on more than 100 routes worldwide. To date, more than 135,000 pre-orders have already been delivered on over 30,000 flights. Every day, more than 400 meals are pre-ordered by Emirates ‘customers.
From 14 days up to 24 hours before departure, guests can view the menu for their flight online at emirates.de or via the Emirates app and choose from a range of regionally inspired dishes with local ingredients. Special Meals, which cater to dietary, religious, or nutritional preferences, can also be pre-ordered.
Emirates‘ culinary offerings for the Business Class passengers flying between Germany and Dubai include grilled veal chop with green pepper sauce, grilled courgettes, caramelized fennel and Anna potatoes with herbs, roast chicken with thyme and garlic, served with chicken jus with truffle oil, celeriac puree, red herb potatoes, pearl onions, and blanched broccolini or fish that with pan-fried grouper in Emirati spices, served with buttered rice and fried onions as a main course. Passengers can also choose from over 300 vegan dishes on the changing menu, such as roasted cauliflower with ancient grains, lovage pesto with caramelized pear or ragout of Asian tofu, and shitake mushrooms with glass noodles.
The pre-orders are added to existing AI-supported data for tracking customer preferences and information from the cabin crew, which enables the menu planning, and the optimal loading of the aircraft with food. On board, the cabin crew uses a specially developed app to view the meal selection and serve the guests the desired dish. The new offering is a further service initiative for digital passenger convenience when traveling.
